Integrations

Connect Telixica With The Tools Your Business Already Uses

Your communications platform should fit seamlessly into your workflow, not force your team to change it. Telixica integrates with leading CRM platforms, productivity tools, cloud storage, analytics platforms and more to create a connected communications ecosystem.
Features

Built To Integrate. Designed To Scale.

Click-to-Dial

Turn phone numbers across websites, CRMs and browser apps into instant clickable links.

Caller Recognition

Identify callers instantly with screen-pop customer information pulled from connected systems.

Automatic Call Logging

Keep every interaction recorded and synced with your CRM automatically.

Secure Cloud Connectivity

Integrate with enterprise-grade cloud platforms while maintaining secure access controls.

Features

CRM Integrations
That Keep Sales Moving

Your CRM sits at the centre of your customer relationships. Telixica integrates directly with leading CRM platforms so your teams can call faster, log conversations automatically, identify inbound callers instantly, and keep customer data aligned across systems. Based on the integration capabilities outlined in the source brochure, supported CRM workflows include click-to-dial, contact sync, call logging, recordings, and caller recognition

Microsoft Teams

Microsoft Teams Calling — Without Compromise

Already using Microsoft Teams?

Telixica integrates directly with Microsoft Teams, allowing your users to make and receive business calls using Teams desktop and mobile apps while benefiting from Telixica’s advanced voice infrastructure, call routing, hunt groups, queues, bundled calling and CRM integrations

PRODUCTIVITY & COLLABORATION

Work Smarter
Across Your Business Tools

Slack Integration

Slack Integration

Receive call activity notifications, missed calls, live updates and call recording alerts directly in Slack channels.

Microsoft 365 Contacts

Microsoft 365 Contacts

Synchronise business contacts for instant caller recognition and faster outbound communication.

Google Contacts

Google Contacts

Keep shared contact data consistent across devices and teams.

Google Contacts

Google Contacts

Enable secure authentication via Microsoft Active Directory or Google Workspace for simplified access management.

INTEGRATIONS

Cloud Storage

Keep your business communications secure, accessible, and fully backed up with Telixica’s flexible cloud recording storage options.

Telixica enables seamless integration with leading cloud storage platforms including Microsoft Azure, Amazon S3, Dropbox, and Google Drive, giving your business complete control over how and where call recordings and call data records (CDRs) are stored.

Every Telixica account includes 90 days of rolling call recording storage as standard, ideal for day-to-day operational use, training, and compliance requirements. For businesses that need to retain recordings for longer periods, extended archiving is simple to implement through your preferred cloud storage provider — eliminating the need for costly on-site servers or manual file management.

With automatic cloud synchronisation, your recordings are securely backed up in the background, ensuring critical communications remain protected and readily accessible whenever needed, without creating additional administrative workload for your team.

Whether your priority is compliance, audit trails, staff training, dispute resolution, or long-term data retention, Telixica provides a secure, scalable, enterprise-grade storage solution designed around the way modern businesses operate.

ANALYTICS & DATA

Turn Call Data Into Business Intelligence

Your communications data is a goldmine.

Telixica integrates with analytics platforms including Microsoft Power BI and Google BigQuery, helping businesses create live wallboards, historical reporting dashboards, performance tracking and operational insights